Privacy Policy
Effective Date: February 20, 2025
Information We Collect
At TimberIslandEcho, we gather details that help us deliver improved meditation and philosophy education services. When you enroll in our courses or workshops, we collect basic information such as your name, email address, and contact details. We also record information about your learning preferences and progress through our meditation programs.
- Personal identification details including name, email, and phone number
- Course enrollment data and learning progress information
- Payment information processed through secure third-party services
- Communication records when you reach out to our support team
- Technical data such as IP addresses and browser details for site functionality
We don’t collect sensitive personal information beyond what is necessary for our educational services. Your meditation practice details and personal reflections shared in courses stay confidential and are used solely to enhance your learning experience.
How We Use Your Information
Your information is used for purposes related to our meditation and philosophy education platform. We use your data to process course enrollments, send important program updates, and offer personalized learning recommendations based on your interests and progress.
Our communications typically include course materials, schedule changes, and educational content that supports your meditation journey. We may also send newsletters with philosophical insights and meditation techniques, though you can unsubscribe at any time.
Important: We never sell or rent your personal information to third parties. Your trust is essential to our mission of providing authentic meditation education.
Data Protection and Security
We implement robust security measures to safeguard your personal information. Our systems use encryption to protect data in transit, and we maintain secure servers with ongoing security updates and monitoring.
- SSL encryption for all data transmitted between your device and our servers
- Secure payment processing through PCI-compliant third-party providers
- Regular security audits and updates to our systems and protocols
- Restricted access controls ensuring only authorized personnel handle your data
- Regular backups stored in secure, geographically distributed locations
While we uphold strong security practices, no online system is completely immune to threats. We continuously monitor and improve our security measures to protect your information from unauthorized access, alteration, or disclosure.
Your Rights and Choices
You have several rights regarding your personal information under United Kingdom data protection laws and our privacy commitment. You can access, update, or request deletion of your personal data at any time by contacting our support team.
If you want to review what information we have about you, we will provide a comprehensive report within 30 days of your request. You can also ask us to correct any inaccurate information or delete your account entirely if you no longer wish to use our services.
- Request access to your personal data and how it’s being used
- Ask for corrections to inaccurate or incomplete information
- Request deletion of your account and the associated personal data
- Opt out of marketing communications while keeping your account active
- Export your data in a portable format if you choose to leave our platform
Data Retention and International Transfers
We keep your personal information as long as your account is active or as needed to provide our meditation education services. After account closure, we may retain certain information to meet legal requirements for up to seven years, as mandated by United Kingdom regulations.
Some of our service providers, especially those handling payment processing and email communications, may be located outside United Kingdom. When we transfer data internationally, we implement appropriate safeguards to protect your privacy rights in line with United Kingdom data protection standards.
Note: All international data transfers comply with applicable privacy laws and include contractual protections to maintain the security and confidentiality of your information.
Cookies and Website Analytics
Our website uses cookies and similar technologies to enhance your browsing experience and understand how visitors engage with our content. These small files help us remember your preferences and offer personalized content recommendations.
We use analytics tools to determine which parts of our website are most helpful to visitors and how we can improve our meditation resources. This information is collected in aggregate form and does not identify individual users.
You can manage cookie settings through your browser preferences. However, disabling certain cookies might affect some website functionality, particularly features related to course progress tracking and personalized content delivery.
Contact Us About Privacy
If you have questions about this privacy policy or how we handle your personal information, please reach out to us:
Email: support@timberislandecho.online
Address: 221B Baker Street, London, NW1 6XE, United Kingdom
Phone: +44 20 7946 0958
We typically respond to privacy inquiries within 5 business days and are committed to addressing your concerns promptly and thoroughly.